Returns
Sorry you didn’t love your item(s)!!!
You have 14 days to return your regular priced item(s) for in store credit. Sale items, accessories & undergarments are final sales. The garment must have original tags attached, be unworn with a receipt to qualify for a return.
Fort McMurray area:
In Store Credit & Exchanges:
- If your item isn’t a LOVE and it meets the above return criteria please return your item to the boutique during our regular business hours.
- Returns must be brought to the boutique within 14 days of receiving your original package.
- If your item/s meet our criteria you will be issued a store credit that will be kept on file at the boutique or you may choose to exchange your item/s in store at that time.
- We cannot guarantee your requested size exchange. The sooner we receive your item back the better chance you have of it being available.
*There are no returns or exchanges for sale items, accessories and undergarments
*All returns are processed in the form of a store credit ,that will be kept on file at the boutique
Outside the Fort McMurray Area:
In Store Credit:
- If your item isn’t a LOVE and it meets the above return criteria please contact us at [email protected] .
- We must have your return request emailed to us within 10 days of receiving your package. We will give you further instructions once we have received your return request.
- All returns are mailed back at the customers expense. Please mail returns back to the address provided in the email.
- Your package must be in the mail heading back to us within 14 days of receiving your order.
*There are no returns or exchanges for sale items, accessories and undergarments
*All returns are mailed back at the customers expense.
Shipping and handling on returned merchandise is non-refundable unless the product is damaged or the incorrect item was shipped.
Defective or Damaged Items:
Contact Drop Dead Darlings within 2 days of receiving your parcel.
All merchandise is thoroughly checked for defects and damages prior to shipping. If we have missed something and you have received a damaged or defective product please notify us at [email protected] within 2 days of receiving your purchase to be eligible for a refund. If the item has been wash or the tagged removed we cannot offer a refund.
At Drop Dead Darlings we want to make sure that all our customers are happy and satisfied. Please feel free to contact us at [email protected] with any questions, comments or concerns.